Agency supervisors play a vital role in ensuring that individuals receive high-quality services and that staff have the support they need to build the skills, knowledge, and confidence to succeed in their roles. Effective supervision has been linked to improved job satisfaction, higher staff morale, stronger retention, and greater use of evidence-based practices.
Despite the importance of supervision, many people step into supervisory positions with little or no formal training. Taking on this critical responsibility without adequate preparation can make an already challenging role even more demanding.