CRESTNY - Literature/Resources

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  Core Competencies of Crisis Care

The CRESTNY ‘Core’ trainings will provide an overview of the core competencies and related skills needed to deliver engaging crisis care across the array of behavioral health services and roles in New York State. It will introduce the central role of engagement in crisis care as both a process and an outcome, and highlight the potential of crisis as a catalyst for connection to supports, healing, and recovery. The Crisis and Community Landscape training will break down the elements of New York State’s behavioral health crisis services and how they operate as part of communities and recovery-oriented systems of care.

  Cultural Humility

The CRESTNY Cultural Humility trainings highlight the central role of cultural humility in delivering engaging crisis care. Users will be introduced to key concepts in antiracism, implicit bias, power, positionality, and privilege. These trainings aim to guide users in an asking stance that involves a commitment to continuous self-reflection, acknowledging and addressing differences in power, curiosity, addressing biases, and leveraging culture as a strength.

     Engaging, Assessing, Planning, Sustaining

The EAPS (Engagement, Assessment, Planning, and Sustaining) training illuminates the pathway and essential skills needed to provide comprehensive behavioral health crisis services.

 

Peer Resources

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  Policy Guidance

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  Supporting Diverse Populations

The CRESTNY trainings on Supporting Diverse Populations will provided specialized guidance on delivering services to specific populations

 

 

  Supervision  

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