I-CONECT - Engagement Strategies in Difficult Times - IN PERSON - LI Region
Engagement is Harder Than Ever. Care managers across New York State are feeling the challenges of doing complex work in an increasingly demanding and complicated environment. Caseloads are heavier, participant needs are wide ranging, resources are limited, and trust in systems is often low. In this context, engagement doesn’t just feel harder...it is harder. Many care managers are navigating increasing pressure to keep things moving, manage risk, and still build meaningful connections.
How do we engage individuals in the community? How do we connect individuals to services and resources? How do we develop positive, productive, and therapeutic relationships with the individuals working with us? It's all about connections, right? What does that mean???
Let's talk!!!
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