Minimum computer specifications (content not mobile-enabled) to view trainings in the learning community:
- Operating System: MS Windows 2000/7 or Mac OS 10.5
- Browser: Internet Explorer (IE) 9 and greater, including IE 11; Firefox 4 and greater; Safari 8 and greater; Google Chrome, Microsoft Edge, Opera 27 and greater (*Using the most up to date version is highly recommended)
- Processor: 733 MHz or higher
- RAM: 256 MB RAM
- Connectivity: 128K or higher; 256kb is recommended.
- Color: Minimum color quality requirement is 16-bit color; optimal color quality is 32-bit color
- Plug-ins: Flash Player 14.0 or higher
- Screen resolution:1024 x 728 pixels or higher is recommended
- Sound Card: Available
- Hard Drive Space: 500 MB free disk space
- Pop-up blockers have been turned off (click here for instructions to turn off your pop-up blocker)
Are you experiencing slow internet speed? The minimum requirement is 128K but high speed connections tend to be 1000K or 1mbps. Test you speed at http://www.speakeasy.net/speedtest/
Challenges accessing or playing these videos? We recommend you try the following troubleshooting tips:
- Check to ensure that you have the latest plugins and version of flash
- Check to ensure that you are operating in a flash compatible browser
- Please check with your IT team to check for blocked communications specifically from Akamai: http://csod-vh.akamaihd.net/crossdomain.xml
If you are using Chrome and experiencing video quality issues:
- Open Chrome and enter the URL chrome://settings/content
- Click on "Flash"
- Disable "Ask First"
- Close Chrome and try viewing a video again